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HR: Recruitment Trends in the AI era
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Recruitment Trends in the AI era
By Mary Lewis

BT 201909 hr 03Artificial intelligence delivers enormous potential in accelerating the hiring process by reducing repetitive tasks and freeing up more time for recruiters to directly engage with the most promising candidates and find the right talent faster.
 

Imagine having an automated assistant who can send follow-up emails, contact candidates when relevant positions are open and notify you once qualified candidates are actively job hunting. Not surprising that many AI tools get to be more intuitive, more responsive towards a globally competitive hiring era when the aim is building relationship with candidates rather than just collecting resumes.
 

So, if you can’t afford to be left behind in the Talent Recruiting game, better update yourself on these Artificial Intelligence trends:
 

人工智能是一个“黑匣子”——神秘而且令人生畏。同时,人工智能技术新的排列组合如雨后春笋般层出不穷,在招聘领域尤其如此。人工智能通过减少重复性任务,并为招聘人员腾出更多时间,直接与最有前途的候选人合作,并更快地找到合适的人才,为加速招聘流程提供了巨大的潜力。所以如果你不愿在人才招聘中落后,那么最好了解这些人工智能趋势:
 

AI RECRUITMENT CHATBOT

聊天机器人

BT 201909 hr 05Chatbots are conversational interfaces which work on different platforms, such as SMS, Email, Messaging Apps, Social Media and other Recruitment-specific software, such as the Applicant Tracking Software (ATS). It is built to engage with candidates and handle pre-screening in large quantities. Once programmed, a chatbot can pose pre-qualifying questions, record answers, evaluate candidates based on your criteria, answer candidates’ basic inquiries and even schedule interviews.
 

PROS

One bold prediction is that chatbots will get to do proactive sourcing whereby they get to find candidates online and start conversations in sites, such as LinkedIn.
 

CONS

Take note though that chatbots cannot gauge candidates’ emotions, sentiments and may have difficulty deciphering slang writing or unpredictable candidate replies.
 

公司招聘时使用人工智能聊天机器人,可以在很短的时间内搜索到求职者,然后通过查看分析他们的技能来匹配公司的招聘需要,从而安排下一步的面试程序。聊天机器人可以提高劳动效率、降低运营成本同时提供更好的服务体验。从2018年开始,企业已经迅速应用人工智能、机器学习和自然语言理解等技术,作为其数字化转型的战略。
 

优点:一个大胆的预测是,聊天机器人将进行主动搜索,以便他们可以在线找到候选人,并在LinkedIn这样的网站上开始对话。
 

缺点:聊天机器人无法评估候选人的情绪,并且可能难以破译俚语写作或不可预测的候选人回复。
 

AI RESUME SCREENING

智能简历搜索

BT 201909 hr 02Companies receiving hundreds or even thousands of resumes each day can now rely on artificial intelligence, which uses algorithm to screen each resume, categorize (or even shortlist) the candidates based on a particular scoring and integrate the results onto the employer’s ATS.
 

PROS

Your usual 15-minute manual scanning and shortlisting per resume can be accomplished by an AI in less than a minute. Another benefit you get is reducing hiring bias since the candidate’s gender, race, religion or region doesn’t involve any human intervention.


CONS

The reality is that not all excellent candidates produce excellent job resumes that pass AI screening, so there’s always a tendency that some of the good ones might just slip through the cracks.
 

不论HR怎么了解岗位需求,怎么精准掌握搜索的关键字。不得不说,筛选简历,确定合适的候选人,整理预约名单,本身是一件既耗时间,也费精力的体力活。每天这个网站搜索,那个网站下载,耗时耗力,身心俱疲。依靠人工智能筛选简历,HR们仅仅用鼠标简单的几步拖拽,轻松就可以配置了一个筛选简历、收集面试者信息的机器人助手,所有日常的人力资源管理工作,简单到只需点击一下启动按钮即可安排机器人小工具自动去完成。
 

优点:您可以在不到一分钟的时间内通过AI完成通常的15分钟手动扫描和每个简历的候选名单。另一个优点是可以减少招聘人员的偏见,候选人的性别,种族,宗教或地区不会受到人为干预。
 

缺点:现实情况是,并非所有优秀的候选人都能通过人工智能筛选获得,总有一种优秀的候选人可能正好错过。

 

TALENT REDISCOVERY

人才重新发现

BT 201909 hr 06What if you have the capacity to quickly and accurately scan through ALL your existing resume database for current and future open positions? This is how talent rediscovery software works – by leveraging on the candidates already in your ATS. This added functionality is trained to study job description of open roles, find patterns in historical recruiting decisions, then shortlist the candidates that match qualifications.
 

PROS

Getting to source candidates from those who have already expressed interest in your company and role translates to savings in both time and employer’s recruiting costs.
 

CONS

In order to replicate human recruiters, talent discovery requires hundreds to thousands of resumes per open role.
 

利用人工智能搜索应聘该机构职位的应聘人员庞大数据库,而这些此前的求职者可能仍然适合该机构的工作岗位。机器学习算法通过筛选该数据库,将应聘人员与职位描述相匹配,并将按适合度排序的决选名单发送给招聘人员。
 

优点:能够对现有的简历数据库针对匹配职位进行快速而准确的搜索。大大缩短了寻找和筛选应聘人员的时间。
 

缺点:为了复制招聘,每个开放职位需要数百到数千份简历。
 

AI-POWERED REFERRAL MANAGEMENT

智能人才转介管理

BT 201909 hr 07Nowadays, referrals do not only cover those applicants endorsed by employees, but also those who are vouched by vendors, customers, employees’ families, contractors and anyone else who reads your job opening. With Artificial Intelligence, your job postings automatically get sent to all your direct or indirect network, at the time when they are most actively checking their mails. When integrated into your ATS, you get to see degrees of connections and proactively identify the best passive talent.
 

PROS

AI Powered referrals enable recruiters to efficiently vet referral candidates along with the rest of the talent pool. Some software already comes with mobile integration, making it easier to share jobs and track referrals with a touch of a key.
 

CONS

Companies should have a strategy in mind with regard to monetary or non-monetary rewards to motivate referral generation on a sustainable basis.
 

如今,转介不仅包括那些由员工认可的申请人,还包括那些由供应商,客户,员工家属,承包商等等提供的申请人。使用人工智能,您的工作发布会自动发送到您的所有直接或间接网络。
 

优点:推荐使招聘人员能够有效地审查推荐候选人以及其他人才库。一些软件已经带有移动集成功能,只需按一下键就可以更轻松地共享作业和跟踪推荐。
 

缺点:公司应该在货币或非货币奖励方面考虑策略,以便在可持续的基础上激励转介的产生。
 

FACIAL EXPRESSION ANALYSIS

面部表情分析

BT 201909 hr 08With remote hiring fast becoming a norm, many start-ups came up with smart virtual interview platforms with the capacity to read facial and body language and voice recognition. As resumes do not fully reveal the person, companies are turning to “one-way interviews”, where candidates record answers to a set of questions using a smartphone, which are then gathered and filtered using AI.
 

PROS

Recruiters are provided data on candidates’ mood, nervousness and behaviour pattern to help assess cultural fit. Speech recognition function allows you to receive an accurate speech transcription in case of foreign hires with various accents.
 

CONS

Things such as internet connectivity issues, poor video quality or lack of IT savviness may be a disadvantage to even the best of applicant.
 

随着远程招聘迅速成为常态,许多初创公司提出了智能虚拟面试平台,具有阅读面部和肢体语言和语音识别的能力。
 

优点:招聘人员提供有关候选人情绪,紧张和行为模式的数据,以帮助评估文化适应性。语音识别功能允许您在外国雇用各种口音的情况下接收准确的语音转录。
 

缺点:即使是最好的申请人,诸如互联网连接问题,糟糕的视频质量或缺乏IT安全性等问题也可能是一个缺点。

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