A McDonald's in Nantong has apologized to a customer after the word "dumbass" was written on his receipt for a refund. The two parties have reached an understanding.
According to Nantong Traffic Radio, the customer, with the last name Li, ordered a meal on April 24 at the McDonald's Hepingqiao store in Nantong, Jiangsu Province. This meal included a drink, which spilt because of a faulty cup.
Li contacted staff and requested a refund, which was approved.
Upon receiving the refund notification, Li discovered that the reason listed for the refund was: "The customer is a dumbass."
Li contacted McDonald's China's customer service hotline to lodge a complaint.
