This month we have on the cover a top executive who is originally from Tianjin. How to make each guest feel at home is his main target. He is always thinking about how to meet customer requirements, how to leave them feeling satisfied, and how to go above and beyond their expectations. Hugo Zhang, General Manager of Renaissance Tianjin Lakeview Hotel & The Lakeview, Tianjin-Marriott Executive Apartments, derives great satisfaction from the recognition of each guest and this realization of self-worth has led him to the conclusion that this is the cause he would like to work for. He combines his 25 years experience in the hotel industry with fresh ideas to truly make his guests feel at home.
We also have a conversation with Paul Gills, ex-executive of Price Waterhouse Coopers who has been teaching at Peking University for ten years now. Most of his classes today are for MBA students from China and all over the world. He got his PhD with a thesis on the development of the accounting profession in China and the contribution of the Big Four. He won an award from EMFD and EQUIS for the best doctoral thesis in that year.
The life story of Warren Buffett, the chairman and CEO of Berkshire Hathaway, one of the best financial advisors of all times and the richest person in the world is what we have chosen for our Inspirational column. As he said, it’s not neccessary to do extraordinary things to achieve extraordinary results. You can read some of the best business strategies which you can steal from him and apply to your own entrepreneurial goals and desires.
You also could find a review of the book written by our friend Dr. Ross Colquhoun and published by Tianjin University Press titled "Dementia and You: Care and Management". It is based on his original English book "Dementia and You: Care, Protection and Reducing Risk" that has been researched and rewritten for Chinese readers over the past 3 years.
There are many others interesting articles this month, and I invite you to read after having checked our content page. We are sure you will find topics that will help you in your professional and personal life during your stay in Tianjin.
Visit our website www.businesstianjin.com and follow us on our official Wechat account (ID: business_tianjin) for a complete list of articles and information.
Mary Smith
Managing Editor | Business Tianjin Magazine
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