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"Error spotting” mini program to improve service for international visitor
Published on: 2023-09-27
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An “error spotting” program that invites the public to report wrongly spelled foreign language signs scattered in public spaces in Beijing has recently been launched by the Foreign Affairs Office of the People’s Government of Beijing Municipality on its official WeChat platform.
 

Due to Beijing's highly international character, the new mechanism was designed to provide better information services, particularly for international visitors in the city.
 

Local citizens are invited to take photos of incorrect information, including wrong spelling and expressions on signboards, that they come across in public spaces like museums, shopping malls, and railway stations. The mini program has a designated page that allows these photos to be uploaded for further review and improvement.
 

The new design has been praised by netizens on China’s Twitter-like platform, Sina Weibo, calling it not only “thoughtful and friendly” but also a demonstration of Beijing as a “true global city.”
 

Prior to the introduction of this mechanism, instances of wrong spelling or inappropriate Chinese to English translations, such as misinterpreting "Xiao Xin Luo Shui" (lit: be careful not to fall into water) into “Fall into water carefully,” were hot topics discussed by netizens, with many of them calling for a change.
 

大家一起来纠错共建优良国际化服务环境

在北京这座国际化都市,外语标识几乎无处不在。这些标识不仅为在京外籍人士提供便利化服务信息,也扮靓了北京的国际范儿。但在北京海量的外语标识中仍有少量错误,影响了信息沟通的效率和质量,也给城市形象带来不良影响。
 

为进一步规范外语标识,北京诚挚邀请市民朋友共同规范公园、景区、商场、博物馆、机场、火车站、体育场等公共场所的外语标识。在日常工作和生活中,“北京外事”微信公众号中的“标识纠错”小程序是市民朋友参与此项工作的长期渠道。如发现错误外语标识,请拿起手机拍下图片或视频,点击“北京外事”微信公众号主菜单中的“标识纠错”,进入“北京市公共场所外语标识纠错平台”页面,选择“随手拍照上传”,根据提示上传图片或视频。

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